Privacy Policy for Limitless Digital Agency

Introduction

Limitless Digital Agency ("we", "our", or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

By engaging with our services or accessing our website, you consent to the practices described in this Privacy Policy.

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services, including:

- Contact Information: such as your name, email address, phone number, and postal address.

- Business Information: such as your company name, industry, and position.

- Digital Interaction Data: such as IP addresses, browser type, pages visited, and other analytical data.

- Service Information: details about the services you have engaged with us for, including project specifics and communication records.

2. Use of Personal Information

We use the personal information we collect for the following purposes:

- Service Delivery: to provide and manage our digital marketing services.

- Communication: to communicate with you about your account, our services, and respond to your inquiries.

- Marketing: to send promotional materials and updates about our services (you can opt out at any time).

- Improvement of Services: to understand how our services are used and how we can improve them.

- Legal Obligations: to comply with legal requirements and protect our legal rights.

3. Storage and Security of Personal Information

We are committed to ensuring that your personal information is secure. We store personal information in both electronic and physical formats and implement appropriate technical and organisational measures to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:

- Secure servers and encryption.

- Restricted access to personal information to authorised personnel only.

- Regular security reviews and updates.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your personal information:

- To Service Providers: who assist us in delivering our services (e.g., IT service providers, analytics providers) and who are bound by confidentiality obligations.

- For Legal Reasons: if required by law or legal process, or to protect our rights, property, or safety, and that of our clients or others.

5. Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or not up-to-date. To make a request, please contact us using the details provided below. We will respond to your request within a reasonable time.

6. Cookies and Website Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Limitless Digital Agency

Effective Date: 30th May 2024

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This Privacy Policy outlines how Limitless Digital Agency handles your personal information. We are committed to protecting your privacy and ensuring the security of your data.